SALES
Sales by Telephone
Our telephone system features state-of-the-art software (CTI, CRM, ERP) that can serve any customer need.
Door to Door Sales
We operate with highly trained and experienced sales teams specialising in B2B & B2C sales. Potential customers are mainly small and medium-sized enterprises (SOHO – SMEs) as well as individuals.
Sales Leads
Ability to make appointments for company salespeople to prospective corporate clients.
Promoters – In-store sales
Providing qualified people for promotions indoors or outdoors as well as coaching salespeople in stores.
All the above sales services are supported by:
- Full Reporting (per hour-day-month)
- Recording and updating customer data or business information
- Updating the corporate clientele aiming at a reliable database
- Categorise the company’s customers by any criterion requested
- Back Office services
CUSTOMER SERVICES
- Complaints management
- Secretarial Support (Telegram)
- Back Office services
- First level technical support available
- Clientele Retention
- Clientele retrieval (Win back)
- Crisis Management
MARKETING
- Business plan development
- Sales plan development & execution
- Promotional plan development
- Sales growth and support promotions
- Design and execution of direct mail services
- Conduct customer satisfaction surveys
- Informing prospective clients
- Design and implementation of corporate events
- Mystery shopping